• Scheduling: Please book no less than 24 hours before your preferred shoot time. The shoot will take between 1 and 2 hours. Most homes can be shot in 1.5 hours although some shoots may take longer. Please note that a 5pm slot is available during the summer due to a later sunset (8:15 pm in June vs 5:30 pm in December). For “Twilight Exterior Photos”, please call to book these appointments as they fall outside the normal "daylight" hours.
  • Changes and Cancellations: Shoot dates or times may be changed or canceled without penalty up to twenty-four (24) hours before the scheduled shoot time. Changes or cancellations less than 24 hours prior to shoot time will incur a change/cancellation fee of $50. It is the primary shoot contact’s responsibility to monitor weather, readiness of the property, and/or any other factors that may affect Photo Guy’s ability to complete the shoot. We do not shoot properties that are not camera-ready.
  • The Shoot: The homeowner or someone authorized by the homeowner (the agent) should be present at the shoot to give access to the home and to discuss any special considerations such as what should be included or excluded in shots. Our goal at the shoot is to provide 15 quality photos that include a front exterior, back exterior and all the major rooms such as living room, dining room, family room, kitchen, master bedroom, master bath and bedrooms. Powder rooms, small bathrooms, utility rooms or garages are not a shooting priority unless you give us direction otherwise.
  • Pets: Please make sure pets are contained during the shoot. Pets are never included in photos and need to be out of the way during the shoot.
  • Photo delivery: Once the photos are shot they will be edited and optimized for quality and delivered to you within 24 hours (video takes up to 48 hours). You will receive an e-mail with a link and instructions on downloading your photos.
  • Photo Rights and Usage: All photos produced for the client may be used by that agent for all marketing associated with the current sale of the property in accordance with local MLS rules. Please note that the photos will be copyrighted by the photographer and a license granted only to the agent and NOT to any third party. Any usage of the photos by a third party, including but not limited to architects, builders, stagers, designers, sellers or buyers is prohibited unless approved in writing by the photographer.