LOGIN - FREQUENTLY ASKED QUESTIONS (FAQ)
SmugMug is a paid image sharing, image hosting service, and online video platform on which professional photographers can upload photos and videos for clients.
Click the Login link titled "HERE". This is a link to your secured images (use your email and password that we provide via email when your photos are ready).
To download video or photos, click the appropriate shoot. On the next page, find the Downloads section at top right. Then just click Download next to the appropriate content and follow the instructions that appear on your screen.
No. Regardless of whether you are on a PC or Mac, the steps to view your photos are the same. On your Agent Portal home screen, click the listing address. Then just scroll down to the Images section to view your photos.
Your Internet connection may be slow or unstable. We recommend testing your Internet speed and connectivity at speedtest.org.
If you have verified that your Internet connection is fast and stable but are still having problems, please call Photo Guy at 954-526-1234.
Sure! If you want to share your photos or video, just download them to your computer and then upload them to your website.
You may need some help from your website administrator to do this.
Absolutely! Download the content to your computer, then upload it to the network of your choice.
Popular social networks that can accept uploaded video and/or photos include YouTube, Vimeo, Facebook, Twitter, Instagram, Pinterest, LinkedIn, Tumblr, and most blog sites.
Resolutions vary by file type.
- SD video is 854 x 480
- HD video is 1280 x 720
- Web-resolution photos are 1152 x 768
- Hi-resolution photos are 3600 x 2400
Resolution and file size are not the same thing. Resolution simply refers to the number of pixels in an image. File size is a combination of resolution and the amount of data stored with the image.
All Photo Guy high-res photos contain at least 2258 x 1505 pixels, which is the industry standard for high resolution. The amount of data, however, varies by photo. Photos of simple, neutral-colored rooms with uniform lighting have less data. Photos of rooms with lots of furniture, bright or contrasting colors, and uneven lighting have more data.
In addition, PhotoGuy compresses photos and converts them to JPEG format before delivery. This reduces the file size so you can more easily download and upload your photos, but it does not hurt resolution or overall image quality.